How can we help?

Find answers to common questions about uploading, privacy, and storage.

Uploading Media

Currently, you can upload images up to 50MB and videos up to 500MB. High-resolution videos are automatically optimized for web playback.

To keep our site fast, we process large videos in the background. Your file is safe! The thumbnail and playback will appear automatically once the server finishes generating the preview.

Privacy & Security

Go to Manage Albums, click Settings on the album you wish to lock, and enter a password. Users will be prompted for this password before they can view any media inside.

Only information you provide in your Public Profile (Bio, Location, etc.) is visible to others. Your account email and login password are strictly private.

Storage & Trash

When you delete a file or album, it moves to your Trash Bin. Items stay there for 30 days, giving you time to restore them if you made a mistake. After 30 days, they are permanently purged.

Still have questions?

Our team is here to help with any technical issues or account inquiries.

Contact Staff